Dependable, Knowledgeable, Partner

We have worked with Krueger Communications Inc. extensively in recent years, and I find the largest benefit provided to us has been having a technology partner we can count on around the clock.  This is especially important to us as we do not staff an internal IT contact within our organization and truly rely on Krueger Communications support.  Since parting ways with our prior IT company and partnering with Krueger Communications Inc., we have found that their teams’ knowledge of what it takes to successfully implement various form of technology into a business setting is unsurpassed.  This pertains to both the account management aspect, as well as the engineering side, we couldn’t be happier.  We highly recommend partnering with Krueger Communications Inc., their skillset and well-rounded knowledge of technology is fantastic!  Krueger Communications truly becomes your business partner, not just another company you hire to manage your technology.

Cost Consistent Solution

We have partnered with Krueger Communications, Inc for several years now.  One of the greatest benefits of using KCI is not having to worry about the cost of each individual request since on-site and remote technician work is included in our monthly maintenance fee.  This allows our organization to budget a consistent amount for the true support we need.  At a moment’s notice they are willing to jump in and serve as our “external IT department” and act truly as a partner and extension of our staff.  If you are not tech-savvy, they take the time to help you understand things that need to be done and explain it in a way that makes sense without talking down to you.  I would highly recommend using Krueger Communications, Inc for all your technology needs!

Proactive and Educational

We have trusted Krueger Communications, Inc with our IT support for almost a decade.  The vast array of knowledge of their services allows us to tap into resources we may not have access to with a single full-time IT employee.  The access to their team of engineers allows us to truly take advantage of new developments in the technology industry.  Krueger is always proactive when it comes to educating our team on best practices when it comes to IT infrastructure, security, and reliability.  They also take the time to map out IT initiatives based on hardware end of life, which allows us to budget for IT 1-2 years in advance, so we have an idea on upcoming capital expenditures.  I would highly encourage anyone looking for a true partner in technology to look at KCI.  Their responsiveness to IT challenges has helped our team gain resolution to problems quickly, and at a budgeted fixed cost!